Frequently Asked Questions

Accreditation is by invitation-only granted to qualified business buyers and corporate buyers. There is no open registration and no forms to fill-out to become an accredited member.

Any business buyer or corporate buyer like retailers, resellers, office procurement departments, restaurants, hotels, hospitals, semiconductor companies located in Laguna, Cavite, Batangas, or Metro Manila.

Accreditation is by invitation-only granted to qualified business buyers and corporate buyers. Accredited companies enjoy wholesale pricing, access to NET payment terms (7/15/30), COD/Dated Check options, priority delivery and support, trade discount and an online account dashboard. There is no accreditation fee.

Our algorithm evaluates business registration, estimated monthly/quarterly purchasing volume, order frequency and consistency, and other factors.

No. Accreditation invitations are automatically sent. We do not manually accept requests or registrations of interest from businesses or corporate buyers.

Once accredited, your company remains accredited with no annual purchase requirement. Accreditation is not tied to minimum spending. However, accreditation may be revoked if terms and conditions are violated.

Yes. Accreditation may be revoked if terms and conditions are violated.

Yes. Non-accredited business buyers and corporate buyers can checkout as guests, no login required. The process is the same as a regular online store: add items to cart, proceed to checkout, provide information, select payment method, and complete the order.

Our MOQ is 1 case per SKU. All products are sold by the case only. This applies to both accredited and guest checkout business buyers and corporate buyers.

Exemption: Accredited companies that have been with us prior to 2026 are exempted from the 1 case per SKU MOQ requirement.

Yes. You can make a one-time purchase as a guest checkout, no accreditation or recurring commitment required.

Changes or cancellations are only allowed before processing begins. Contact customer care immediately for assistance.

Accredited business buyers and corporate buyers log into their accounts, browse products, add to cart, and checkout directly on the platform.

Yes. Use our Track My Order page to monitor your delivery status.

We offer the following payment terms:

• NET 7 - Pay within 7 days after delivery
• NET 15 - Pay within 15 days after delivery
• NET 30 - Pay within 30 days after delivery

Eligibility: Must be an accredited company. Guest checkout or non-accredited buyers can use Security Bank Collect or NØFEE Direct Settlement with upfront payment.

NØFEE is our proprietary checkout system with zero Merchant Discount Rate (MDR) fees, no transaction fees, no hidden charges. To know more, please visit our NØFEE Guide page.

Security Bank Collect is a traditional payment gateway. It accepts Visa/Mastercard (local & foreign), GCash, Maya, Alipay, WeChat Pay, UnionPay with 3D Secure authentication. Local cards: 3.3% + ₱10. Foreign cards: 4.4% + ₱10. GCash: 2.6%. Maya: 2.2%.

You receive your bulk order first, then pay the full amount within 7, 15, or 30 days after delivery.

Eligibility: Accredited companies only.

Current delivery areas: Metro Manila, Laguna, Cavite, Batangas. Expanding to more provinces soon.

For guest checkout (NØFEE or Security Bank Collect):

• NØFEE: 7–10 business days
• Security Bank Collect: 10–15 business days

For accredited companies:

• Priority 2–3 business days - Free Delivery

Serving Metro Manila, Laguna, Cavite, and Batangas.

Free or discounted delivery is available for qualified bulk orders. The exact shipping fee is quoted at checkout.

Yes. We issue official BIR-registered Sales Invoices (SI) for all transactions. The Sales Invoice is provided upon delivery together with a Delivery Receipt (DR) for your records.

We issue Sales Invoices for all transactions, which serve as your official document for tax purposes and expense filing. For accredited corporate buyers, we provide physical Sales Invoice and Delivery Receipt (DR) upon delivery. Digital copies are accessible via their dashboard.

Yes. We accept company Purchase Orders from accredited companies. Accredited buyers have the option to send their PO to our customer care team for processing.

Yes. We accept BIR Form 2307 from accredited corporate buyers subject to withholding tax. Please prepare the form and present it to us upon delivery, or on the collection date if under NET 7 | 15 | 30 terms.

Yes. Our Request for Quotation (RFQ) system generates an instant quotation based on the product type you selected. No back-and-forth emails. No waiting for a sales representative.

Accredited business buyers and corporate buyers can log in and update company details through the Account Dashboard.

Click the "Forgot Password" link on the login page.

Yes. We use encryption and security protocols to protect all business buyer and corporate buyer information.