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Frequently Asked Questions

Find answers to common questions about membership, orders, shipping, and security

General Information

Wholesale Dito Store is an exclusive, member-only eCommerce platform managed by Clickerwayne Zelle Solutions Inc., a duly registered company in the Philippines. It caters primarily to businesses seeking bulk purchases at competitive prices.

The platform is owned and managed by Clickerwayne Zelle Solutions Inc., a registered company focused on delivering cost-effective solutions for wholesale buyers.

Unlike traditional eCommerce platforms, WholesaleDito.store offers exclusive membership by invitation only, providing members with privileged access to wholesale prices and premium services.

No. Only approved members can shop directly on the platform. However, non-members can still place orders by sending a Purchase Order (PO) via email to our customer care team.

We specialize in Fast-Moving Consumer Goods (FMCG), including beverages, household products, personal care items, and more, all sourced from reputable local manufacturers and distributors.

Membership and Invitation

Membership is by invitation only. Eligible accounts/companies must meet specific requirements determined by Clickerwayne Zelle Solutions Inc.

Qualification is based on factors such as business size, purchasing volume, and order frequency. Details on eligibility can be provided upon inquiry.

If you qualify, you will receive an official invitation via email with instructions on how to activate your account.

While the platform primarily serves businesses, select individuals with high purchasing capacity may also qualify for membership.

No. Membership invitations are extended exclusively by Clickerwayne Zelle Solutions Inc. based on internal qualifications and approval.

No, there is no membership fee. However, members must meet ongoing purchasing requirements to maintain access.

Members enjoy exclusive wholesale pricing, premium delivery and customer support, early access to new products, and trade discounts.

Membership is valid for one year and subject to renewal based on meeting purchasing requirements.

Yes, memberships can be revoked if terms and conditions are violated or if purchasing requirements are not met.

Purchase Order

Members can log into their accounts, browse available products, add items to the cart, and complete checkout directly on the platform.

Yes, non-members can send a Purchase Order (PO) to our customer service via email. Orders will be processed manually.

Non-members should include the following in their PO:

  1. Full name or company name
  2. Contact details
  3. Product names, quantities, and SKU (if applicable)
  4. Shipping address

We accept bank transfers, credit/debit cards, and other secured payment methods. Specific details will be provided upon order confirmation.

Modifications can only be made before the order is processed. Contact our customer care team immediately for assistance.

Yes, both members and non-members are required to meet a minimum order quantity.

Orders can be canceled before they are processed. Please contact customer care for assistance.

Shipping and Delivery

Members and non-members may receive premium and free delivery depending on the volume of their orders and shipping destination.

Currently, we only ship within the Philippines.

Delivery times vary depending on location and shipping method. Orders within Metro Manila typically take 3–5 business days.

Orders can be tracked through Track My Order page.

Account and Security

Members can update their information through the account dashboard.

Use the "Forgot Password" link on the login page to reset your password.

Yes, we use advanced security protocols to protect all user information. We use data encryption.

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